Usability of m-Health Services: A Health Professional’s Perspective

Abstract

In the modern world the use of information and communication technologies, computer networks and systems based on such technologies are the determinants of efficiency and operating performance in healthcare. This paper deals with the concepts of electronic and mobile health and opportunities of their implementation in the healthcare systems. This paper will analyze the factors that influence the acceptance of mobile healthcare services among employees in health institutions. The main goal of this paper was to analyze the possibilities of using mobile healthcare services in health institutions, as well as to analyze the predictors for successful implementation of mobile health services. The research results indicate a high level of knowledge regarding the usefulness and availability of services among healthcare workers in health institutions, which is the prerequisite for a successful implementation of mobile health in the healthcare system.