Supplier evaluation program: development in a company from the steel sector

Abstract

This paper details how was developed a supplier evaluation program of a steel industry company. The program develops a Supplier Rating Index (IQF) that is calculated monthly by evaluation of suppliers processes, materials quality provided and timely delivery of materials. The development stages and the results are presented for a set of 12 suppliers in a complete program cycle. It was observed that the implementation of the evaluation program led to an improvement of suppliers' IQF and showed potential for expansion to other members of the company's supply chain.

Keywords

• Avaliação de desempenho. Fornecedores. Cadeia de suprimentos.