Individual Job Performance assessment Models: A Systematic Review Study

Abstract

Introduction: There are several generic and specific models to assess the individual job performance (IJP). While these methods may provide the valuable information, none of them cover the complexity and wide range of the behaviors which express the IJP. This review study aimed to identify all existing models and incorporate them to achieve a comprehensive conceptual model to assess the IJP. Material and Methods: Databases such as PubMed, Scopus, Embase, and ProQuest were systematically searched to meet the study’s goals. Moreover, references to relevant publications were examined. Finally, suitable publications were discovered and analyzed using the inclusion and exclusion criteria. Results: The results of Search in databases, including PubMed, Scopus, Embase, and ProQuest, showed that 12754 articles were found in the initial search. After removing duplicate and unrelated articles, finally, 155 eligible articles were selected. Based on full-text screening, 10 studies were excluded, and 5 studies were not accessible. Finally, by checking the references mentioned in the selected articles, 4 more eligible articles which were not retrieved in the search strategy were added; finally, 61 articles were selected to be reviewed. Ninteen articles were related to the general models, and 19 articles addressed job-specific assessment models. The remaining 23 articles described other existing models. Conclusion: To evaluate IJP, a heuristic structure was developed based on the literature research. These dimensions were selected because they can accommodate all of the preceding models’ dimensions. They also include any behaviors that may have an impact on IJP.

Keywords

• individual job performance
• task performance
• contextual performance
• adaptive performance
• counter-productive work behavior