Select the Appropriate Methodology for Developing Information System, Using Decision Techniques (Case Study: Billing of public Warehouses Company and West Tehran Customs)

Abstract

Along with advances in technology and communications, global markets and competition between Companies are intensifying. Literature review of Methodologies to build Information Systems suggests that by development of Methodologies, we are seeing the involvement of users, increase System reliability, and moving from emphasis on Tools, Techniques and programming languages to methodologies and the basic concepts of the System. In general, each generation of information systems development methodologies has a specific concentration on a specific area, whereas now in Iran for all spheres used the same methodology that will lead to reduce productivity and efficiency of Organizations and Companies at performing of assignments and decrease of competitiveness. Choose an appropriate information system for automated billing of Customs with their large number and variety of products, as well because it is difficult to evaluating the variety of methodologies, so it is more difficult and requires an integrated methodology decision. Therefore, deciding to choose between several options of an Information System is a Multi-Criteria Decision-Making Process. In this paper, we have used a combination of ANP and DEMATEL to select an appropriate Information System for Custom's billing system. Finally, after implementation of a hybrid model, revealed that in our study, second generation methodologies could be the best choice.

Keywords

• methodology
• information systems
• analytic network process (anp)
• dematel