Business Excellence and Management (Jun 2014)
IMPLEMENTING BUSINESS PROCESS MANAGEMENT
Abstract
Business Process Management (BPM) is considered to be the third wave in business process theory. Appearing as a response to the critique formulated regarding Business Process Reengineering, BPM tries to be a more holistic and integrated approach to management and processes. In a time where complex solutions are needed solution that incorporates elements from various concepts, Business Process Management can be, in my opinion, a link between these ideas. After a short introduction presenting general background information pertinent to the subject, the second chapter focuses on the theoretical concept of Business Process Management, its origins, definitions and key characteristics. Finally, the third chapter present a Business Process Management implementation methodology alongside with a list of key elements that should be taken into consideration when implementing BPM and a strategy oriented strategy and model in general.
