An empirical study to analyze the effects of work culture, work ethics, and work satisfaction on employees’ performance post-pandemic

Abstract

The work culture, work ethics, and work satisfaction factors (WC-WE-WS, hereafter) are the key elements for any organization, and are significantly associated with employee performance. However, these factors were strongly affected during the pandemic. The reason for this is that changes were made to the WC-WE-WS factors during the pandemic. This can influence the employees’ performance negatively or positively post-pandemic. Therefore, the present study aimed to examine the effects of WC-WE-WS on employees’ performance post-pandemic, in India. The method of data collection was through a survey of 198 employees and the structured questionnaire was distributed among the employees working in the private sector in India. The data were analysed using Structural Equation Modelling (SEM) using Smart PLS software. The results suggest a significant relationship between empowerment, recognition, support, and trust in employees’ performance and an insignificant relationship between innovation and organizational commitment to the employees’ performance. The changes done during the pandemic in all the factors had, in the present study, a positive influence on employees’ performance post-pandemic. The study informs about the impact of WC-WE-WS factors on employees’ performance post-pandemic.

Keywords

• pandemic
• post-pandemic
• work culture
• work ethics
• work satisfaction
• employees’ performance