INFORMATION-COGNITIVE EFFECTIVENESS OF PHYSICIAN AS AN INDICATOR OF HEALTH CARE QUALITY

Abstract

The purpose of the study. Studying the influence of the patient’s direct communication with the doctor on various information-cognitive indicators of the quality of care. Materials and methods. The authors examined 100 patients (44 men and 56 women) aged 18 to 72 years. The sociological survey included signs: patients’ tolerance of infringement of rights, their leadership qualities, motivation and value sphere, level of personal responsibility for their own health and life, cognitive activity, etc. Two patients’ statuses were singled out: 51 respondents (1st group) were personally Are familiar with the attending physician, 49 respondents (2 nd group) had no personal acquaintance with the attending physician. Results. According to the study, the patient’s personal acquaintance with a doctor enhances compliance 2.2 times (p <0.001); Deepens the understanding of own medical incompetence by 3.8 times (p = 0.05); Increases the desire to get additional medical data about your health in 7.7 times (p <0.05); Increases the integral indicator of the quality of care almost doubled. Conclusion. The results of the conducted research allow drawing a winding up that the study of the quality of medical care in the field of information-cognitive interactions is the most promising direction of development of the discipline of public health and health care.

Keywords

• информационно-когнитивная эффективность
• медицинская услуга
• доверие
• социальные взаимодействия
• социальная сетевая конструкция
• качество медицинской помощи
• информационно-когнитивное пространство