SA Journal of Industrial Psychology (Aug 2024)
Intention to quit among Generation Y information technology professionals in South Africa
Abstract
Orientation: This study is positioned within the field of positive organisational behaviour. Research purpose: The study explored job embeddedness, leadership, job resources, satisfaction with pay and supportive organisational climate as antecedents of intention to quit among the Generation Y employees within the information technology (IT) sector. Motivation for the study: Knowledge about why Generation Y individuals in the IT sector intend to quit their jobs will assist managers in facilitating their retention. Research approach/design and method: The study utilised a mixed methods approach, using both qualitative and quantitative methods. The results of the qualitative phase confirmed the variables identified as antecedents during the literature overview. In the quantitative phase, the measurement model as well as the proposed structural model were empirically evaluated. A total of 270 usable questionnaires were analysed. Main findings: A factorially derived model identified satisfaction with benefits, job embeddedness, supportive organisational climate and transformational leadership as antecedents to intention to quit explaining 40% of the variance. Transformational leadership, social support, job security, supportive organisational climate and satisfaction with benefits explained 60% of the variance in job embeddedness. Practical/managerial implications: The study offers recommendations aimed at increasing employees’ satisfaction with benefits, facilitating their embeddedness, increasing the supportiveness of the organisation and leadership skills training. Contribution/value-add: The study contributes to the existing theory about job embeddedness and intention to quit. It offers recommendations for future research, as well as practical interventions.
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