Revista Brasileira de Pesquisa em Turismo (Dec 2010)
PROFILE OF WORKERS IN THE CUISINE OF THE COQUEIROS GASTRONOMIC WAY AND NOTES ABOUT THE QUALIFICATION IN THE FOOD AND BEVERAGE SECTOR IN FLORIANÓPOLIS (SANTA CATARINA, BRAZIL)
Abstract
This paper aimed at collecting data about the qualifications for professionals from the food and beverage sector in Florianópolis, the capital of Santa Catarina State, considered an important Brazilian city of tourism. Thus, a characterization of cuisine employees of a gastronomic way located in the neighborhood of Coqueiros and vicinity was carried out. Questionnaires have been applied through a structured interview with 39 workers from 15 establishments. The profile of the employees of the Coqueiros Gastronomic Way pointed to a lack of demand for schooling and professional qualification by entrepreneurs who hire the professionals. The little specialized functions for service and high turnover of staff employed have also been identified.
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