Trust in management, change resistance and work engagement on startup employees in Indonesia

Abstract

Dynamic industrial development requires many organizations to have the right competitive business strategy. Indonesianstartups are no exception. Startups must think about ways to develop their human resources. In addition, becausestartups are companies that have just grown, startup owners need to build trust in their members to achieve what isplanned according to the company’s targets. This study will examine the role of trust in management on work engagementamong startup employees in Indonesia, focusing on mediating change resistance. The participants actively involved inthis study were 100 start-up members at the staff to middle manager level and were selected based on a purposivesampling technique. The instruments used are the change resistance scale, the trust in management scale, and thework engagement scale. The PLS-SEM method test results found a significant positive role for trust in management onwork engagement; trust in management affects change resistance, and change resistance affects work engagement.This means that trust in management can further strengthen its role in increasing work engagement if it is mediated bychange resistance.

Keywords

• change resistance
• startup
• trust in management
• work engagement