COMPARATION OF DECISION TREE MODEL AND SUPPORT VERCTOR MACHINE IN SENTIMENT ANALYSIS OF REVIEW DATASET SAMSUNG SSD 850 EVO AT NEW EGG SHOP

Abstract

The development of information technology is currently growing very rapidly, including the impact on the hardware used. This can be exemplified in the use of hard drives that are starting to switch to SSDs. The process of selecting an SSD product to be used cannot be separated from the sources of information found on the internet. Through the internet, every user can provide reviews, both positive and negative reviews. With the many reviews regarding the review of the Samsung 850 Evo SSD on the NewEgg Store, the author uses it to be processed into information, which will have new knowledge. Based on that, the author makes research, in the form of opinion classification by analyzing sentiment through a text mining approach. In this study, two classification models were used, namely Decision Tree and Support Vector Machine. The results of this study are in the form of a comparison of the 2 models used based on the accuracy and AUC values. Based on research, the Support Vector Machine model is better than the Decision Tree model. This conclusion can be proven by the accuracy value of the Support Vector Machine model resulting in a value of 0.87 or 87% while the accuracy value of the Decision Tree model produces a value of 0.82 or 82%. In addition, the AUC value of the Support Vector Machine model produces a value of 0.87 and the Decision Tree mode produces a value of 0.82 or it can be said that the AUC value of the Support Vector Machine model is better than the Decision Tree model.

Keywords

• sentiment analysis
• decision tree
• support vector machine