E3S Web of Conferences (Jan 2023)
Formation of multinational personnel loyalty as an organization sustainable development factor
Abstract
The object of the research is represented by foreign employees working in the Russian Federation as part of the multinational personnel of the organization. The aim of the work is to develop theoretical provisions and practical recommendations to increase the level of sustainability of multinational organization development on the basis of effective management of international staff loyalty and its optimal use. The work used complementary methods of questioning and expert survey, based on the assessment - Likert scale with subsequent comparison of the actual state of management processes with expert assessments, determining the sustainability of organizational development. The system of factors influencing the formation of multinational personnel loyalty in the organization was formed, focusing on the importance of mechanisms of adaptation and motivation of foreign workers. The method of predicting the performance of enterprises on the basis of calculation of the recommended level of use of adaptation and motivation processes which form the loyalty of multinational personnel in organizations is proposed. The method is based on the expression of traditionally qualitative indicators of human resource management in quantitative formats in order to determine the regression dependences of the sustainability of organizations’ performance on the initial processes of personnel management. The scientific novelty of the research results consists in substantiating the specifics of forming the loyalty of multinational personnel and developing practical recommendations aimed at enhancing the sustainable development of multinational organizations, taking into account the cross-cultural characteristics of human resources. The application of the author's methodology and algorithm in the practice of organizations with multinational staff allows to estimate the level of actual use of factors influencing the formation of multinational staff loyalty and their significance, as well as to develop a set of measures aimed at increasing the sustainability of organization development.