Cogent Social Sciences (Dec 2024)
Stakeholders’ views about consequences of COVID-19 epidemic on the tourism industry of Bangladesh: reconciliation policy framework
Abstract
AbstractDue to the COVID-19 epidemic, the tourism industry in Bangladesh has caused massive disruption in both inbound and outbound tourism, where all interdependent tourism supply chain activities (hotels, resorts, restaurants and transportation) have been forced to be bunged down. The fundamental aim of this qualitative study is to evaluate stakeholders’ experiences and opinions about the impact of the COVID-19 pandemic on the tourism industry of Bangladesh. Reliable literature reviews and qualitative interviews with stakeholders in the tourist industry were utilized to generate the data for this study. This qualitative research was conducted in three phases, comprising a longitudinal approach from January 2021 to March 2022, focusing on the perspectives of multi-level stakeholders in the tourism and hospitality industry in four distinct tourist destinations in Bangladesh. Moreover, this research used a case study technique based on 36 semi-structured interviews with important stakeholders in the region. The findings indicate that the influence of COVID-19 on tourism has a substantial positive and negative impact on a number of stakeholders who contribute significantly to the region’s sustainable development. Positive impacts are (a) improved air quality, (b) reduced water and noise pollution, (d) limited natural resources consumption and (e) favourable greenhouse atmosphere; on the other hand, negative impacts are (a) reduced rate of tourists arrival (b) unoccupied hotel accommodations (c) disruption of tourism activities (d) declining purchasing trends and (e)hampering socialization process. Based on the evaluation of stakeholders’ views, an alternative re-engineering policy framework has been recommended for future strategic actions and control.
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