Cogent Psychology (Jan 2019)
The influence of compensation, development, and supervision towards the performance of civil servants in depok city government, Indonesia
Abstract
The aim of this research is to understand and analyze the influence of compensation, development, and supervision towards the performance of civil servants in the Government of Depok City. This research used Mixes Method, which merged the quantitative and qualitative methods simultaneously. The quantitative design used explanatory survey, and data analysis used Structural Equations Modelling (SEM) and software Lisrel 8.72 version. It also used descriptive method, qualitative design, and purposive sampling to obtain a deep and thorough explanation. The instrument of the research used questionnaire, observation, interview, and FGD, which are analyzed by emic, etic (verstehen), and triangulation approach. The result of the research is: 1. Compensation is significantly influential at level 5% of mistakes toward the performance of civil servants as 0.61. There are also indicators that make up the Compensation Variable which provide the biggest contribution here is the Indicator X5 by 0.86, which is about justice in giving bonuses. The policy of giving compensation is apparently able to increase the performance of the civil servants. 2. The influence of development towards the performance of the civil servants is significant with error rate at 5%, as 3.77, but it has a negative relation. It means that the development of civil servants is proven to be able to improve their performance. However, this condition can have negative impact if the development is not accordance with the needs. 3. It has a significant influence between the supervision towards the civil servants with error rate at 5%, as 4.84, but it has a negative relation. It means that the supervision towards civil servants is able to increase their performance if the supervision is carried not for searching the mistakes (without legitimate proof), so that the improvement of the performance is hard to achieve. This means that the supervision of the Government of Depok City towards civil servants is very important to be carried out to maintain the existence of the organization, motivate civil servants to be able to develop and discipline in carrying out the workload. Supervision is able to educate civil servants to comply with and enjoy the rules, procedures, and policies that exist, so that they can produce the best performance. Supervision of civil servants runs very well, so it provides several benefits including the fulfillment of applicable norms and consistent enforcement of work discipline. It is also able to increase the efficiency and productivity of its work, which ultimately has an effect on the amount of take home pay, because the amount of income is calculated based on the performance of civil servants in real terms.
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