Optimum Ekonomi ve Yönetim Bilimleri Dergisi (Jul 2015)
Measuring Performance of the State Hospitals in the TR33 Zone by Fuzzy Analytic Hierarchy Process (FAHP) Method
Abstract
The purpose of this study is to compare performance and to obtain the success rankings of State Hospitals belonging to 4 City in the TR33 zone by implementing Fuzzy Analytic Hierarchy Process which is in the scope of Fuzzy Logic according to the specified performance criteria. Numerical data sets used in the implementation consist of total numerical value from the beginning of January 2013 to the end of December 2013 and is 15x4 = 60 units. Filling the questionnaire that contains pairwise comparisons including subjective evaluation were conducted with 50 people from the TR33 Zone, after calculating the consistency rates were 30 present the most consistent assessment questionnaire and these 30 assessment are used in the study. With the implementation of the Fuzzy Analytic Hierarchy Model; according to the specified performance criteria in four Cities in the TR33 Zone a mixed evaluation is made both verbal and quantitative. At the end of this mixed evaluation performance success points were obtained and after normalization process of performance success points, performance success rankings were found. According to the result of the study on ranking performance of state hospitals providing services in the cities of TR33 Zone by Fuzzy AHP is Afyon first, Kütahya second, Uşak third and Manisa fourth.
