Disaster, risk and crises in tourism and hospitality field: A pathway toward tourism and hospitality management framework for resilience and recovery process

Abstract

This study aims to review the documents in disasters, risk and crises to produce a generic model for developing a holistic framework in the tourism and hospitality industry. This study uses bibliometric analysis and a systematic narrative review of 795 documents from the Web of Science and Scopus databases to determine the number of publications, top authors, top cited documents, top journals, regional distribution, mapping topic trends, the structure of disasters, risk and crises, and the type of disasters, risk and crises. The results find some issues in the disaster and crises such as crises management, resilience, and recovery from disasters, risk, and crises in the tourism and hospitality industry. This study presents a comprehensive framework for tourism and hospitality resilience and recovery process after a disasters and crises.

Keywords

• Tourism and hospitality
• Disaster
• Risk
• Crises
• Framework
• Future agenda