Journal of Information and Telecommunication (Oct 2023)

M2SA: a novel dataset for multi-level and multi-domain sentiment analysis

  • Huyen Trang Phan,
  • Ngoc Thanh Nguyen,
  • Dosam Hwang,
  • Yeong-Seok Seo

DOI
https://doi.org/10.1080/24751839.2023.2229700
Journal volume & issue
Vol. 7, no. 4
pp. 494 – 512

Abstract

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ABSTRACTPeople have more channels to express their opinions and feelings about events, products, and celebrities because of the development of social networks. They are becoming rich data sources, gaining attention for many practical applications and in the field of research. Sentiment analysis (SA) is one of the most common uses of this data source. Of the currently available SA datasets, most are only suitable for use in SA corresponding to a specific level, such as document, sentence, or aspect levels. This renders it difficult to develop practical systems that require a combination of sentiment analyzes at all three levels. Additionally, the previous datasets included opinions on only a single domain, although many people often mention multiple domains when expressing their views. This study introduces a new dataset called multi-level and multi-domain (M2SA) for SA. Each sample in M2SA contains a short text with at least two sentences and two aspects with different domains and sentiment polarities. The release of the M2SA dataset will contribute to the promotion of research in the field of SA, primarily by promoting the development and improvement of methods for multi-level SA or multi-aspect, multi-domain SA. The M2SA dataset was tested using state-of-the-art SA methods and was compared with other standard datasets. The results demonstrate that the M2SA dataset is better than the previous datasets in supporting to improve of the performance of SA methods.

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