Pilotando a experiência : o mapeamento das competências baseado na análise da atividade do Projeto BAJA

Abstract

This study aimed to map the tacit knowledge of members of a university team responsible for building an off-road vehicle, known as BAJA, to identify the needs of a team with high turnover among its members and to propose alternatives for the knowledge retention. We sought to know the members work activity through observations of the actual activity and interviews. Workshops were then conducted to map the experience of its participants and to define the skills shortages in each of the project sectors. The results show that understanding and mapping tacit knowledge made it possible to identify the main qualification needs in the project and create specific hiring perspectives. At the same time, this research shows the need for articulation between the concepts of competence from Activity Ergonomics and Tacit Knowledge Management.

Keywords

• activity analysis
• baja
• ergonomics
• tacit knowledge management
• similarity mix