«Det er fint å være hos rådgiver, hun skjønner oss skjønner du». En empirisk studie av tema som anses som kjennetegn på kvalitet i skolens karriereveiledning

Abstract

The aim of the study is to contribute to a more nuanced and differentiated understanding of the concept of quality in career guidance in schools, and to see how the local understandings interrelate with theoretical assumptions. The study focuses on patterns of understanding of the phenomenon quality in career guidance in a Norwegian school context, as the following four actors describe it: Pupils at intermediate and secondary levels, Counsellors from both levels, Administrative leaders from the sampled schools and the School-owners (municipality-representatives). Methodologically, the study uses a grounded theory approach, and the results are based on analysis of focus group interviews with representatives from the different actor groups. The result indicate that the understandings of quality are centered around three interrelated thematic areas; the importance of the practitioners’ relational competence, a focus on the next career choice, and a variety of actors and activities involved in the provision of the service.