Cultivating Comfort: Examining Participant Satisfaction with Hypnotic Communication Training in Pain Management

Abstract

Éloïse Cardinal,1,2 Karine Bilodeau,2,3 Julie Lebeau,2,3 Maryse Aubin,2 Joséphine Guiné,2 Odile Dutey-Harispe,2 Julie Delage,1,2 Rémi Caron-trahan,1,2 Jade Véronneau,2 Mathieu Landry,1,2 David Ogez2,4 1Department of Psychology, Faculty of Arts and Sciences, University of Montreal, Montreal, Quebec, Canada; 2Centre de recherche de l’Hôpital Maisonneuve-Rosemont, Montreal, Quebec, Canada; 3Faculty of Nursing Sciences, University of Montreal, Montreal, Quebec, Canada; 4Department of Anesthesiology and Pain Medicine, Faculty of Medicine, University of Montreal, Montreal, Quebec, CanadaCorrespondence: David Ogez, Tel [phone] X 4443, Email [email protected]: One in four Canadians experiences chronic pain, yet insufficient services and restrictions surrounding prevailing treatments result in inadequate management and significant negative consequences for these individuals. Previous work indicates that hypnotic communication represents a promising complementary treatment; however, training protocols for healthcare professionals are underdeveloped and understudied.Aim: To evaluate the level of satisfaction for a training program on hypnotic communication in pain management clinics.Design: Qualitative study.Methods: Six health professionals who first completed the hypnotic communication training participated in 30 minutes virtual semi-structured interviews. These testimonials allowed them to elaborate on their user experience and potential areas for improvement. Thematic analysis using qualitative data management software NVIVO was conducted on the interview data.Results: Two themes emerged from the interviews. 1) Satisfaction: Participants expressed satisfaction on various structural aspects of the training, including the provided materials, atmosphere, training structure, presentation modalities, practical workshops, acquired knowledge, trainer quality, and training duration. 2) Areas for Improvement: Five main improvement suggestions were identified (providing more material; more practical workshops, more concrete and adapted; testimonials from former patients; follow-up training meeting; and continuing education).Implications for the Profession and/or Patient Care and Conclusion: The results improved the training program to help minimized inherent biases related to this technique, cut associated costs, and identify reasons that would explain its underutilization among medical professionals in Quebec. Our work highlights that healthcare professionals in chronic pain management clinics (eg, respiratory therapists, nurses) can incorporate this simple hypnotic communication technique into their usual care and contribute to the well-being of patients.Impact: This study aimed to address the lack of training protocols for healthcare professionals, that are underdeveloped and understudied. The main findings on participant’ satisfaction and the areas of improvement for the training will help the refinement of the training to better suit healthcare professional’s needs in hospitals and chronic pain facilities.Keywords: chronic pain, non-pharmacological treatment, hypnosis, communication, training, qualitative research, satisfaction

Keywords

• chronic pain
• non-pharmacological treatment
• hypnosis
• communication
• training
• qualitative research
• satisfaction