Evaluation model of the global performance of a management simulation for the academic environment

Abstract

This paper proposes and tests an evaluation model of performance in an exercise of management simulation taking into account the indicators identified by the ones involved in the process, i.e., professor and students. For the construction of the model the Multiple Criteria Decision Aid (MCDA) method was used in a management simulation course. Seventeen (17) criteria were identified in order to be used for the evaluation of the performance of the simulation. The methodology demonstrated what would be considered in such criteria and their relative importance. Once the evaluation model was created, it was tested in the same class that conceived it. As a result, the application of the exercise of management simulation pointed to a global performance of 88 points out of 100, the number considered by the professor as a good score. It involved not only traditional evaluation criteria of students and teams, but also the characteristics of the professor, the students, the simulator and the simulated environment.

Keywords

• simulação gerencial
• management simulation
• performance evaluation
• multiple criteria decision aid constructivist
• mcda-c
• avaliação de desempenho
• metodologia multicritério de apoio à decisão construtivista