Revista Eletrônica de Enfermagem (Sep 2014)

Nursing supervision in prehospital mobile assistance

  • Andrea Bernardes,
  • Vanessa Gomes Maziero,
  • Lívia Barrionuevo El Hetti,
  • Maria Cláudia dos Santos Baldin,
  • Carmen Silvia Gabriel

DOI
https://doi.org/10.5216/ree.v16i3.21126
Journal volume & issue
Vol. 16, no. 3
pp. 635 – 43

Abstract

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The objective of this study was to analyze supervision of Mobile Emergency Assistance Service (SAMU, as per its acronym in Portuguese) in a municipality of the state of São Paulo, Brazil. A qualitative study using thematic content analysis for data analysis was developed. Data were collected in 2011 with a SAMU coordinator and 27 nursing aides who work in Basic Life Support vehicles. Two categories emerged: Singularities of prehospital assistance supervision and Supervision x Communication noise. The results indicate that supervision was considered primordial for this service. However, it is characterized more as an inspection process. Furthermore, nurses are not physically present in this service, a fact that hinders professional qualification. Participants also mentioned difficulties with communication as a supervision tool. In conclusion, supervision has not lived up to the workers’ expectations, favoring the risk of errors, and compromising patient and staff safety. doi: 10.5216/ree.v16i3.21126.

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