KALİTE KONTROL PROBLEMLERİNİN ÇÖZÜMÜNDE UZMAN SİSTEMLERİN KULLANIMI

Abstract

Companies achieved great improvement in quality and control processes to meet customer satisfactions economically to adapt changing market structure. Firms objected to increase productivity and to find solutions in a short time, by using artificial intelligence techniques in production planning and quality control. These techniques are used efficiently in solving most of the problems. In this study, usage of expert systems, which is a type of artificial intelligence technique, is investigated in quality control problems. Expert systems are used in a number of quality control problems like data analysis, forecasting, interpretation and fault diagnosis. By using expert systems, quality control processes can be applied more efficiently and control times can be minimized. In this paper, expert systems, which are developed for quality control problems in the last decade, are reviewed.

Keywords

• Quality
• quality control
• expert systems