FACTORS OF (DIS)SATISFACTION IN THE WORK OF THE NURSING TEAM IN

Abstract

This study used a qualitative approach of the exploratory-descriptive type and aimed to investigate the factors which contribute to the nursing team’s work satisfaction and dissatisfaction in the Pediatric Intensive Care Unit, and to propose approach strategies which promote satisfaction in work, according to the perception of the team members themselves. Data collection was undertaken with 18 professionals working in Pediatric ICU in two hospitals in the city of Curitiba in the state of Paraná between February and May 2011, using semi-structured interviews. The results were analyzed using the technique of content analysis and show the perception of the complexity which is involved in being a nursing professional working in intensive care, indicating and leading to reflection on the dialogic relationship between caring and being cared for.

Keywords

• Nursing team
• Pediatric intensive care unit
• Work satisfaction
• Motivation
• Role of the nursing professional