Factors Influencing Students’ Satisfaction at Higher Educational Institutions in Oman

Abstract

Purpose: Higher education is becoming increasingly critical for a nation’s socioeconomic and technical innovation, and the quality of education these institutions provide directly affects how well a country does. Hence, this study examines factors influencing student satisfaction at Oman’s higher educational institutions (HEIs). Methodology: Following scale development, the bootstrapping approach tested the research hypothesis. A survey was undertaken to gauge student satisfaction at various higher education institutions in Oman. Software for structural equation modeling (SEM PLS) has been used to examine the results to determine the relationships between the variables. Findings: The result of this study revealed that lectures and university resources positively correlated with student satisfaction, while technology showed no significant impact on student satisfaction.

Keywords

• students
• satisfaction
• higher educational institutions
• heis
• lectures
• technology
• oman