Developing 360 degree performance evaluation method for school teachers

Abstract

The purpose of this study is to provide a proper method for evaluating performance of teachers, which leads to authorities awareness about the quality and quantity of activities that are acceptable to the organization; also creating the grounds for empowering human resources, reduction of dissatisfaction, and complaints. This can result in eliminating discrimination or unfair judgments and therefore reduction of tensions, and conflicts between managers and employees. The Analytic Hierarchy Process (AHP) which was developed by Saaty is a decision analysis tool. It has been applied to many different decision fields. In this paper, we use AHP as a performance assessment tool to inquire diverse assessments in the organization about the performance of each employee. Since the number of the items to be compared in AHP is increased, the number of pairwise comparisons that each assessor answer, are increased drastically. So, we develop a method called EVMP to elicit the preference vector of pairwise comparison matrices with missing entries. The newly developed method is tested in a school; the generated results have been proved by experts.

Keywords

• performance assessment
• analytic hierarchy process
• non-linear programming
• missing judgments