Malaysia Journal of Invention and Innovation (Sep 2023)
E-Sewaan Lembaga Zakat Negeri Kedah
Abstract
The E-SEWAAN LZNK system is an innovative online reservation platform designed to address the limitations of manual reservation processes for seminar halls and VIP rooms Lembaga Zakat Negeri Kedah (LZNK). The absence of an online system at LZNK necessitates customers to manually fill out reservation forms lacking essential room details, such as maximum capacity, pricing, and visuals. Current procedures involve lengthy waiting times for postal notifications regarding reservation status, while reservation records are stored using a time-consuming filing system. In response, the E-SEWAAN LZNK system was developed with the objectives of creating an online reservation system, establishing a systematic database for efficient information storage, and providing detailed room information. The Waterfall methodology was employed, including phases such as requirement gathering, design, implementation, testing, and maintenance. Findings indicate that the system significantly improves reservation times, enabling online submissions and real-time approval checks. Moreover, it enhances data security, eliminates manual processes, and provides customers with comprehensive room details. In this digital era, where speed and convenience are valued, the E-SEWAAN LZNK system meets public preferences for easy and efficient reservation methods. It improves the organization and storage of reservation information, eliminates the need for manual bookings, and ensures data confidentiality. Customers can easily access room details, including photos and pricing, simplifying the reservation process. Overall, the system offers a modern and user-friendly approach, and user-centric solution for reserving seminar halls and VIP rooms at LZNK.