The Corporate Attitude Regading the Impact of Artificial Intelligence in the Financial Sector

Abstract

The objective of this paper is to analyze if the financial sector is ready for implementation of Artificial Intelligence-based solutions through a qualitative study. The scope of this paper is to contribute to the spatiality literature by bringing in front of the reader a guide who comprises research of the most important elements of financial domain which will be impacted by the implementation of Artificial Intelligence-based solutions. The used research methodology is the qualitative analysis based on a structured interview, whose responses were analyzed using Grounded Theory. To the interview have answered 27 representatives of top Romanian companies, these representing only a beginning of future wider studies. After analyzing the answers, the author concluded that in the financial field solutions based on artificial intelligence can be implemented very easily because it involves a lot of repetitive tasks that can be easily carried out with the help of these solutions in a shorter time and with fewer errors. The number of jobs involving these repetitive activities will also be significantly reduced over the next ten years.

Keywords

• financial specialist
• digitalization
• automatization
• artificial intelligence
• key performance indicators