Risk assessment and administrative management in public organizations

Abstract

The objective was to generate a risk assessment and administrative management of the Municipal Company of Potable Water, Sewerage and Sanitation of Azogues - Ecuador (EMAPAL EP). Methodologically descriptive with a non-experimental field design, the population sample being 116 officials. The weaknesses of the company in terms of restricted mobilization due to the lack of vehicles owned by the institution are observed with a 37.50% disagreement and at the same time the second weakness that can be identified is the lack of coordination by departments with a 36.90% % dissatisfaction on the part of officials. A reality and importance is established for the use of risk assessment and administrative management, since it is a tool used by companies and helps to detect weaknesses, with this quality can be improved, better performance for customer satisfaction internal and external.

Keywords

• administración de empresas
• productividad
• calidad del agua
• calidad de la vida laboral.