A Case Study Using ProQuest RefWorks: An entry point for addressing information literacy.

Abstract

An interdisciplinary team of university faculty members collaborated to develop an intervention to address a deficiency in student information literacy skills. The team developed video modules that instruct users how to create, use and maintain a ProQuest RefWorks account; a citation management software (CMS) tool that is compatible with Google Docs word processing. The research team collected YouTube and ProQuest RefWorks analytics as well as pre/post survey data from university students who participated in a pilot using the video modules. Results indicate that the modules impacted student information literacy skills; specifically, in-text citation and referencing. Based on the results, we also describe next steps for this research.

Keywords

• Information Literacy (IL)
• Citation Management Software (CMS)
• ProQuest RefWorks
• Institutes of Higher Education (IHE)