Modelling Multilevel Interdependencies for Resilience in Complex Organisation

Abstract

This paper aims to model multilevel interdependencies in complex organisational systems and proposes application for resilience analysis. Most of the existing research studied interdependencies only at the single-level and overlooked their multilevel character. In response to this gap, we propose a multilevel approach to better comprehend the complexity of interdependencies in organisational systems. More specifically, the study focuses on how interdependencies are shaped across multiple organisational levels. To understand the research problem, we use multilevel and social network theories to elaborate the concept at five organisational levels, namely, individual, intraunit, interunit, intraorganisational, and interorganisational. Further, we show the application of multilevel interdependencies into analysis of organisational resilience. To this end, we construct a multiplex model of a real world organisational system that comprises formal and informal relations of different social exchange strength. Using the agent-based simulations of the organisational system, we investigate the relations between organisational interdependencies and organisational performance in normal and disrupted conditions. With the results, we argue that managing multilevel interdependencies is crucial to reduce vulnerability of organisational systems. By introducing the multilevel conceptualisation of interdependencies and presenting their influence on organisational resilience, we hope to pave a path to managing the complexity of interdependencies and strategic resilience enhancement in organisational systems.