The Management of Tourism Crises in Jordan: Amman Hotels' Bombing Case Study.

Abstract

This study seeks to identify the reality of the management of the tourism crisis in Jordan (Amman Hotels' Bombing case study), in order to show the role of the management and how it affects the tourism crisis in Jordan, The researcher has tried to handle numerous points including finding a special concept for a tourism crisis, what a crisis generative environment is, the management of the tourism crisis, and all this by studying the Jordanian management approach during the Hotel bombing in Amman. To clarify and achieve the objectives of the research, the researcher adopted a descriptive analytical approach of what was stated in the most important books and references in both Arab and foreign periodicals and journals, statistics, and some of the official reports relating to the ethics of the research. It is recommended in this study that there is a need to provide training opportunities for all people who have a role in the management of tourism crises especially in the communication sector. This also includes a massive presence of police in the tourism sites, hotels, and indeed in all the tourism areas under the condition of secrecy. It is also suggested that well qualified policemen be provided with modern defensive weapons.

Keywords

• Tourism Crisis
• hotel
• Black Wednesday
• tourism crisis management
• Jordan