The Impact of Covid-19 Pandemic on Green Hotel Management

Abstract

Green Hotels are environmentally-friendly properties whose managers are eager to institute programs that help protect our earth, like saving water, saving energy, and reducing solid waste and pollution, while saving money too. The ongoing Covid-19 pandemic is having a devastating impact on the hotel industry worldwide. Thousands of hotel firms have been bankrupted by the crisis, with countless hotel bookings cancelled due to travel restrictions and fears of contracting the coronavirus. This research aims to focus on the impact of Covid-19 on green hotel management, highlighting the negative and positive aspects of the pandemic on the green hotel sectors such as human resources management, room division sector, and the energy used in hotels. Four survey questionnaires were designed for hotel managers and managers of the front office, food and beverages, and marketing and sales, with 120 forms. The results indicated that the Covid-19 pandemic has negatively affected all sectors of green hotels, low hotel occupancy rates, and many hotels have turned into quarantine hotels. The study represents the importance of activating crisis plan management in hotels, which contributes significantly to sensing the occurrence of the crisis before it occurs and developing appropriate plans to confront it.

Keywords

• green hotels
• green management
• crisis management
• covid-19
• pandemic