Business game on the mediation procedure as a way to form conflict - sustainable behavior

Abstract

The article considers a variant of the business game as one of the effective ways of teaching students to prepare them for a real situation in the event of a labor conflict. Artificial imitation of the proposed model as the main semantic orientation involves the regulation of conflict through mediation. Based on the analysis of an array of domestic and foreign sources, the key points of the mediation approach for including them in the content of the game were identified, and it was also concluded that mediation is not properly widespread in Russia, which is confirmed by the results of a mass survey among domestic youth aged 22-30 years. The sample consisted of 497 respondents, of which 70% may find themselves in a conflict situation in their work at any time. The results of the survey confirmed the hypothesis of the respondents' ignorance of the mediation option of conflict regulation, which determines the relevance and timeliness of the introduction into the educational process of knowledge, skills and abilities on the use of mediation procedures in conflict regulation. It is concluded that the acquired abstract knowledge in the course of the business game tends to turn into real-applicable.