SIA Quality Management System’ Manual

Abstract

The safety investigation agency is a modern concept introduced in the transportation branch by ICAO, since Annex 13 to the Chicago Convention requires a separate safety investigation to be conducted by a Member State in case of serious occurrences, accidents and incidents, the main purpose being preventing future similar occurrences and increasing the safety level of the air operations. Such a body is subject to various tasks and limitations supporting the achievement of its targets, it is not a manufacturer or service supplier and it is not similar to other kind of governmental agencies. This paper should provide a model to develop guidance on QMS applied to the very specific case of a civil aviation safety investigation agency.

Keywords

• quality management
• independent safety investigation
• national law
• governmental agencies
• civil aviation