The Impact of Lean Thinking on Workforce Motivation: A Success Factor at LEGO Manufacturing Ltd.

Abstract

Several enterprises have tried to introduce the lean approach in order to enhance competitiveness. However, the only successful ones were the companies which understood that lean is not only about methods and tools, but the people using them: employees. The only way an enterprise can become a lean organisation is if all of its members deeply identify with the organisation’s principles, which is then manifested in all decisions and actions of the organisation. The aim of this study is to present the practical use of the lean approach in the Nyíregyháza plant of LEGO. Based on the questionnaire results and our observations, we present the current situation of LEGO in accordance with the same points and compare it to an ideal situation. We then make improvement recommendations in all cases when negative changes were observed.

Keywords

• lean management
• motivation
• loyalty
• problem solving
• work environment