CAPACITY BUILDING OF CIVIL SERVANTS IN KOSOVO

Abstract

Efficient civil service remains the cornerstone for the overall social development of a country. This is of enormous importance for transitional societies facing many challenges that hinder administrative institutions development towards accountability and transparency. In Kosovo context, the capacity of civil servants to develop and implement public policies plays an essential role in determining the results of reforms and progress towards achieving certain institutional objectives. Consequently, the performance of the public administration in general depends mainly on the skills and professional capacities of civil servants. Kosovo Institute for Public Administration is an executive agency established with the purpose of enhancing the skills of civil servants through specially designed training programs. Nevertheless, professionalism remains one of the biggest challenges for the civil service in Kosovo, which is failing to fulfill its function to the extent required by legal provisions. This paper analyzes the efforts undertaken in Kosovo to increase the professional capacity of civil servants through thematic training programs. In order to achieve the objectives of the research, qualitative, quantitative, normative and comparative methods have been used to reveal the legal obligations of increasing the skills of civil servants by comparing it with the established practices.

Keywords

• public administration
• civil service
• professional training
• public policy
• performance