Overcome the difficulty of usage problems in high-tech products

Abstract

The technological development and successive technological revolutions have led to the emergence of a wide range of devices and products known as high-tech products. Designers are continually developing to meet the many different user needs with ease and perform the tasks for which they are designed with minimal time and effort.This technological development had a major impact on changing product features, especially in the use phase. Although the use of these modern technologies in products has been an effective contribution to the process of adding new value to them, it has contributed to making the product that is used by that technology contains a wide range of products that can be dispensed with by having only this one product, The company has also been able to provide a range of services to the customer, and has been able to provide them with a range of services. The growing gap between these products and their users requires rapid awareness and reduction through a proposed strategy that reduces the gap between those high-tech products and users, including different themes that included the inclusion of users in the processes and stages of designing and developing those products, by applying user experience, usability, user centered design, and making standard user configuration, and user-style development.This research aims to Identify causes, impact and ways of reducing and controlling the gap between high-tech products and users of those products.research hypothesis that If a proposed strategy is developed that will reduce the gap between high-tech products and users of those products, This will maximize the benefits of these products, improve their use, increase their life span and achieve effective economic value.Research follows the descriptive analytical approach, by gathering, analyzing, and drawing information to achieve the goal of research.Key words :High-tech products, difficulty of use, user experience, usability ,user centered design.

Keywords

• high-tech products; difficulty of use; user experience; usability; user centered design