International Journal for Quality Research (Nov 2015)
ISO STANDARD IN THE FIELD OF LEARNING SERVICES AND THE PROSPECT OF ITS APPLICATION IN RUSSIA
Abstract
The article considers peculiarities and the prospect of the practical implementation of a rather new standard developed by ISO and adopted in Russia. The objective of ISO 29990:2010 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers and their clients in the design, development and delivery of non-formal education and training.