Research on Comprehensive Evaluation of Service Quality of Distribution Network Construction Unit Based on Analytic Hierarchy Process

Abstract

The service quality level of the construction unit plays an important role in improving the construction quality of the distribution network and the operating efficiency of the power grid enterprises. Therefore, this article combines the characteristics of the construction process management of the distribution network, aims to improve the service quality level of the construction unit, and combines the relevant system requirements of the power grid enterprise and the construction standardization management norms to construct a scientific and reasonable evaluation index system for the service quality level of the construction unit; The analytic hierarchy process determines the index weights and evaluation methods, and provides technical guidance and reference for the power grid enterprises to reasonably carry out the service quality evaluation of the construction unit.