Cogitare Enfermagem (Sep 2017)
NURSING ACTIONS IN REFERENCE AND COUNTER-REFERENCE IN HEALTH CARE FOR PERSONS WITH AMPUTATION
Abstract
The present study aimed to identify reference and counter-reference activities performed by nurses of the Health Care Network, by describing their actions in the delivery of care to persons with amputation. Qualitative study, with data collection performed by semi-structured interviews with 21 nurses of primary, secondary and tertiary levels of health care in Florianópolis. Data was collected in April and May 2015 and was organized with the aid of ATLAS.ti 7.5.6 software and analyzed with the use of Thematic Analysis technique. Two categories emerged: Entry points to the healthcare network (RAS) for persons with amputation, and Nurses role in care and the implications of the actions of these professionals in the reference and counter-reference system. Basic Health Units, Emergency services and the Rehabilitation Center of Santa Catarina (CCR) were identified as the most frequently accessed entry points. The primary focus of nursing professionals is to deliver higher quality care to persons with amputation through reference and counter-reference in health care when necessary.
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