International Journal for Quality Research (Mar 2019)
DEVELOPMENT AND VALIDATION OF JOB SATISFACTION SCALE FOR DIFFERENT SECTORS
Abstract
In a competitive business environment retaining skilled and talented employees are major challenges to the organizations. Amongst, job satisfaction plays a vital role in employee retention rate. Job satisfaction is a multidimensional construct and it has been influenced by many variables. The purpose of the study was to develop and validate the common measuring instrument that suits any types of sectors. A survey using a questionnaire was conducted among 697 employees working in Manufacturing, Construction, Nursing, IT industries. The collected data were subjected to EFA to reduce the items; to validate the instrument CFA was done and SEM was done to determine the interrelationships between extracted components. Through the EFA 18 significant dimensions were extracted, these 18 dimensions together explained 87.04 percent of the total variance. Using CFA following 8 components were extracted and validated the instruments. These eight components address 82.35 percent of the total variance. All the important fit indices of the CFA model indicated a good fit and model proposed for Job satisfaction consisting of 8 factors with 52 items has construct validity.
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