THE IMPACT OF INTERNAL AND EXTERNAL RISK FACTORS ON PSYCHOSOCIAL RISKS AMONG GOVERNMENT PERSONNEL : CASE OF THE MOROCCAN HEALTH ADMINISTRATION

Abstract

The quality of working life in the Moroccan health administration has become critical. In fact, more than 50% of health administration staff suffers from psychosocial risks (PHI). Faced with these risks, and within the framework of the new public management (NPM), there are questions about what explains its psychosocial risks. In fact, no work in management science has investigated the impact of internal risk factors and external risk factors on psychosocial risks among health administration personnel in Morocco.The objective of this work is to contribute to the literature examining the impact of internal risk factors and external risk factors on psychosocial risks among health authority staff. As a theoretical framework for this analysis, and to provide an explanation of PHI among health authority staff, we mobilized theories related to the psychological dimension and the social responsibility dimension to measure the impact of internal factors at risk, and we have also mobilized theories related to the sociological dimension and the ergonomic dimension to measure the impact of external factors at risk.On the basis of a sample of 530 individuals working in the health administration belonging to seven regions of Morocco, we found that internal and external factors at risk create psychosocial risks in the health administration personnel in Morocco

Keywords

• new public management
• psychosocial risks
• internal risk factors