Journal of Strategic Security (Jan 2008)
ICWorld: An MMOG-Based Approach to Analysis
Abstract
Intelligence analysts routinely work with "wicked" problems—critical,time-sensitive problems where analytical errors can lead to catastrophic consequences for the nation's security. In the analyst's world, important decisions are often made quickly, and are made based on consuming, understanding, and piecing together enormous volumes of data. The data is not only voluminous, but often fragmented, subjective, inaccurate and fluid.Why does multi-player on-line gaming (MMOG) technology matter to the IC? Fundamentally, there are two reasons. The first is technological: stripping away the gamelike content, MMOGs are dynamic systems that represent a physical world, where users are presented with (virtual) life-and-death challenges that can only be overcome through planning, collaboration and communication. The second is cultural: the emerging generation of analysts is part of what is sometimes called the "Digital Natives" (Prensky 2001) and is fluent with interactive media. MMOGs enable faster visualization, data manipulation, collaboration and analysis than traditional text and imagery.ICWorld is an MMOG approach to intelligence analysis that fuses ideasfrom experts in the fields of gaming and data visualization, with knowledge of current and future intelligence analysis processes and tools. The concept has evolved over the last year as a result of evaluations by allsource analysts from around the IC. When fully developed, the Forterra team believes that ICWorld will fundamentally address major shortcomings of intelligence analysis, and dramatically improve the effectiveness of intelligence products.