Do human resources practices influence organizational commitment? Evidence for the Brazilian retail sector

Abstract

This study aimed to investigate the influence of human resources practices on organizational commitment in its three dimensions. The research was carried out in a supermarket chain that operates in the Brazilian retail sector. Questionnaires were applied with the supermarket employees and the final sample is composed of 521 valid responses. Descriptive statistics, exploratory factoranalysis and structural equation modeling wereapplied. The results evidenced that affective commitment is influenced by the work conditions, and the practice of competency-based performance appraisal influences continuance commitment, while the compensation and reward practice positively affects the normative commitment. This study contributes to the effectiveness of human resources practices and evidences the consistency of the application of the three-componentmodel of commitment in Brazil.

Keywords

• organizational commitment
• human resources
• practices
• retail sector
• brazil