INFLUENCE OF TECHNOLOGY ON EMPOWERMENT PROCESS AT WORK

Abstract

In a competitive environment, holding information is an essential form of power for any organization focused on continuous development and learning. In this sense, information technology (IT) is currently a valuable tool for facilitating communication in organizations, being used to improve the work results of employees and thus contributing to the implementation of the empowerment process. Since not all companies are aware of the power of this resource, or they are not able to use it. The present study aims to highlight the role of IT in the empowerment process, highlighting important IT tools that facilitate organizational communication, learning and providing organizational support at every step of the empowerment process. In the present research, the documentary analysis was used to analyze the most relevant and new articles found through Google Scholar, Elsevier, Web of Science search engines. Also, this article is providing a starting point of future empiric research on the topic for scholars or practitioners in human resource management.

Keywords

• empowerement process
• information technology
• it tools
• digital changes