HOW SOFTWARE COMPANY ENGINEERS PERCEIVE CHANGES IN PRODUCTION

Abstract

This article is dedicated to describing the results of Delphi Study, organized by the author from April to July of 2014 in 11 countries of Central and Western Europe, including Russia. Those countries have a similar history of software development process maturity in last 15 years. Study was focused on engineer’s perception and experience in change implementation in software development processes. The main problems, defined in study and this article, are organizational resistance, change management, typical risks in change implementation in software domain and measurements of risk’s effect reducing. Also there are major recommendation for process management optimization and specific risk management in IT domain.

Keywords

• управление изменениями
• разработка по
• организационное сопротивление в софтверной компании
• вовлечение сотрудников в управление изменениями