Shared Services for enhancing municipal planning efficiency in KwaZulu-Natal

Abstract

The past five years have seen a growing trend towards the notion of a Shared Services approach to enhancing municipal efficiency in the local government sector in South Africa. In KwaZulu-Natal (KZN), this approach is receiving more focused attention. In this regard, the Department of Co-operative Governance and Traditional Affairs (COGTA) is playing a pivotal role in supporting municipalities in KZN with regards to capacitybuilding and financial resources. The thrust of municipal service delivery is premised on its Integrated Development Plan (IDP), and the concept of Shared Services is being used as a conduit for municipalities to work towards ensuring that their organizational and developmental objectives are achieved in the short-, medium- and long-term. The article therefore examines the efficacy of municipal planning within the context of Shared Services.

Keywords

• KwaZulu-Natal
• municipal planning
• Shared Services approach