Nowoczesne Systemy Zarządzania (Dec 2021)
Information security of business processes in the COVID-19 pandemic
Abstract
The appearance of the coronavirus and its rapid spread around the world forced many entities – private and public – to revise the keystone of their activities in terms of the possibility of their transfer to cyber-space. This change was forced by newer and newer regulations introduced by decision-makers in order to fight the COVID-19 pandemic. This transformation also included business processes, which are today a key factor enabling the functioning of business entities. Therefore, it becomes necessary to provide them with an appropriate level of security. Without taking actions to reduce the level of risk, they may be dis-rupted, which will not only reduce the efficiency of the operation of an enterprise or public sector entity, but also even stop its operations altogether. The implementation of this pessimistic scenario may have a negative impact on the continuity of operations of subsidiaries, including the state. Therefore, it is necessary to examine the impact of threats, including those from cyberspace, on the level of security of business processes. They (threats) began to occur more and more often, which is related to the transition to remote work and the digitization of most activities undertaken by employees. In the 21st century, and in particular in the time of the COVID-19 pandemic, free access to verified and up-to-date information will constitute the basis for effective planning, design and implementation of business processes. The author of this work with the help of a literature query and an analysis of existing data (desk research) will try to answer the following question – how does the level of information security affect the functioning of business pro-cesses? Carrying out a thorough analysis will allow to identify preventive actions that should be imple-mented to increase the overall level of security of business processes. It will also enable the creation of a set of good practices that will support decision-makers (managers) in the process of modeling business processes.
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