Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine (Dec 2023)

The MeSH heading “Call Center” is due for an update: why we recommend the more precise heading “Emergency Medical Communication Center”

  • Astrid K. V. Harring,
  • Jesper Blinkenberg,
  • Guttorm Brattebø,
  • Magnus Hjortdahl,
  • Siri Idland,
  • Emil Iversen,
  • Ann-Chatrin. L. Leonardsen,
  • Erik Zakariassen,
  • Trine M. Jørgensen

DOI
https://doi.org/10.1186/s13049-023-01155-0
Journal volume & issue
Vol. 31, no. 1
pp. 1 – 2

Abstract

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Abstract Call centers can be found in various industries. However as a Medical Subject Heading (MeSH) the term “Call centers” does not reflect the critical purpose of handling emergency calls. We recommend “emergency medical communication center(s)”, as this provides clarity and precision regarding the primary function and purpose of the center.

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